Ege's training was refreshing. He recalled what he had learned before, added new knowledge and thinking for the future. The training made me think about what is the 20% of our company so that everything works. The training also showed that one's own mental health is also important, how to deal with a difficult customer and provide good customer service. Sometimes we tend to forget that..
Over the years, while working in the service, I have participated in many different training courses. However, Ege's was quite different. And awesome. Much more intense than others. Because Ege talks about what is really most important - not only the visitor - but instead the bright person, i.e. you, who waits behind the counter next to the front and welcomes guests. How can you yourself keep yourself in all this frenzy of hospitality, love yourself more and at the same time respect and value others. If you don't believe it yourself, try it & see how your world changes!
We care about the service quality of our companies and we consider it important that the service staff feel confident and comfortable in the working environment. Ege's training was thorough and pleasant.
"Many thanks! It was a very interesting training. A reminder for someone, a wake-up call that broadens one's horizons, that this too can happen. Everyone I spoke to and asked for feedback was satisfied and happy. Thanks!”
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I invite you to join me on the journey towards a better, healthier and HAPPIER life and consciously create your own story!
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